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We want to make it easier for you to access council services—whether online, by phone, or in person. Your feedback is invaluable in helping us improve how we serve our community. Tell us about your experiences and share your ideas by taking part in our short survey. Together, we can make accessing council services simpler, faster, and more convenient for everyone. Have your say today!
Customer Access StrategyNews

17 Apr 2025
Spring beach management work begins
Bi-annual coastal protection which helps shield more than 3,000 homes and businesses from flooding starts next week.

16 Apr 2025
Play area in Folkestone's green heart
A play area is set to form part of Folkestone town centre’s new ‘green heart’ – and residents now have the chance to input on preferred equipment.

10 Apr 2025
Awards for our volunteering heroes
Community heroes who dedicate their time and skills to volunteering are to be celebrated in an awards scheme.

9 Apr 2025
Consultation on anti-social behaviour measures
Residents are being urged to share their views about how anti-social behaviour is tackled in the Folkestone & Hythe district.