Folkestone & Hythe District Council - Home page

Customer Access Point temporary closure

The Customer Access Point at Folkestone & Hythe District Council’s Civic Centre will be temporarily closed for six working days from 3pm on 30 October, reopening at 10am on 10 November. Essential refurbishment and improvement works will take place during this period. Although the building will be closed, council services and support will still be available.

Pay a bill or fineTakes you to our page where you can make a payment
Report itTakes you to our page where you can report an issue
Council jobsTakes you to our page to view council vacancies

Benefits and support

Bins, waste and recycling

Building control

Business information

Community

Council tax

Democracy - Councillors and meetings

Elections

Environmental health

Environmental protection

Housing

Licensing

Organising an event

Parking

Parks, beaches and open spaces

Planning

Show more

News

A photograph of a blue mechanical vehicle on the beach.

3 Nov 2026

Providing excellent coastal flood protection

Beach management work which helps protect coastal properties from a storm likely to occur once in every 200 years (1:200) begins this week.

An image promoting free parking on Saturdays during December 2026

29 Oct 2026

Driving home for Christmas – and parking for free

Residents, visitors and businesses can look forward to the return of the council’s free parking initiative across Folkestone, Hythe and Romney Marsh this December.

A graphic with a white arrow on a purple background with the following text: Veolia UK has managed a 12.6% reduction in emissions at its Folkestone depot between 2020 and 2025.

22 Oct 2026

Positive changes made by waste operator

The district’s air is that little bit cleaner thanks to changes made by the council’s recycling and waste collection contractor.

A CGI image of how Middelburg Square in Folkestone will look as part of the Folkestone - A Brighter Future project.

13 May 2025

Folkestone - A Brighter Future updates

Find out the latest about the project shaping Folkestone town centre into a safer, greener and more welcoming place to spend time.

Read all news