The Council offices are closed to visitors. Click here for alternative contact details and COVID-19 support for our residents and businesses

Information on Coronavirus COVID-19

Isolation poster

#StayHomeSaveLives

A series of new measures to stop COVID-19 from spreading have just been announced by the Prime Minister. They include staying at home except for a number of very limited purposes such as shopping for essentials.

Please think of others - especially at this time. More advice hereFor the latest information on Coronavirus, including the situation in the UK and information about the virus and its symptoms, please refer to NHS England guidance.

Information in other languages

Information is available in Arabic, Bengali, Cantonese, Mandarin, French, Gujarati, Polish, Portuguese, Punjabi and Welsh about staying at home and social distancing and protecting older people and vulnerable adults and for other languages there is advice here .

Protect yourself and others

As with any virus, such as the common cold or flu, the best way to protect yourself and those around you is to practice good hygiene. Make sure that you:

  • always carry tissues and use them to catch coughs and sneezes, and bin the tissue
  • wash hands with soap and water, or use sanitiser gel, to kill germs

Government response

Learn about the government's response to Coronavirus on GOV.UK.

Our response

Watch a message from our Leader Cllr David Monk to residents here.

We've set up a local dedicated COVID-19 helpline and email for residents. Email Covid-19@folkestone-hythe.gov.uk or call 01303 761116 to:

  • Find out about help and assistance available locally and get signposted to national support
  • Offer to volunteer to become a community champion and support your community      
  • Feedback helpful information or concerns about your community or individuals
  • The helpline is open 9am - 5pm seven days a week. 
  • We have amended our customer service operating times, please take a look at the amendments on our Ways to contact us page on our website here

 

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