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COVID-19 Changes to licensing services

Changes to our Licensing Service

We are experiencing some disruption to our licensing service as a result of Corona Virus restrictions.

  • We are continuing to process applications where we can.
  • Note that our offices are currently closed.
  • Please send any documents by email to licensing@folkestone-hythe.gov.uk
  • Please make payments by phone on 01303 853660

Taxi Licences

New Applicants

  • We are not accepting any new driver applications at this time.
  • Knowledge tests are postponed until further notice.

Renewals - special arrangements

  • Applications to renew vehicle and driver licences are being processed.
  • If you are due to renew your licence but are self-isolating or are not currently working as a result of Government restrictions, we will allow you to let your licence lapse with a view to a full renewal application being made at a later date when you are able to continue working.
  • This means a vehicle or driver will be unlicensed for a period of time and will not be able to carry out taxi work. However, the new application will be treated as if it were a renewal (for example, vehicles can be over three years old, drivers will not be required to sit a knowledge test or complete a new medical if it was not due).
  • However, you must email us before your licence expires, confirming your wish to allow the licence to lapse and your intention to reapply at a later date. Please clearly state your name and badge/ plate number in the email.
  • We will set a final deadline, by which anyone wishing to benefit from these special arrangements must submit their application by paying the fee and providing all required documentation.

Medicals

  • We understand that drivers may be unable to obtain a medical due to restricted access to GP surgeries. In such cases, we are asking drivers to complete and return a self -declaration of medical fitness.
  • This will operate as a temporary measure for three months to enable drivers to continue to work.

DBS checks

  • If your DBS was due, you should complete the online application form via the email from Employment check that will have been sent to you.
  • We will arrange to verify ID to complete the process as soon as we are able to do so.
  • It remains a condition of your licence that you notify us of any convictions.

Vehicle Compliance checks

  • Cheriton Motor House, which provides our compliance testing services is currently closed.
  • We expect to have an additional garage available for new compliance checks from 1st April.
  • If your vehicle compliance certificate expires between 30 March and 30 June then the expiry date will be extended for 6 months. Vehicles must still be roadworthy and meet all legal requirements and licence conditions set out in our handbook.
  • If your compliance certificate expires before 30 March and you wish to use your vehicle, you must supply a new MOT certificate from any approved testing centre.

Street Collection Permits

Given the current restrictions, we will not be issuing any permits at this time.

Personal and Premises Licences

  • We are not able to receive new personal licence applications at this time.
  • Businesses are advised to note current restrictions on pubs, clubs, restaurants and other venues.

Animal welfare licences

We are not able to process new applications at this time.

 

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