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Our housing strategy and associated documents

View and download our Housing Strategy and other associated documents

Icon for pdf Healthier Housing Strategy 2018-2023 [2.83MB] 

Icon for pdf Housing Allocation Policy 2017 [768.79KB] 

Icon for pdf Housing List Information Booklet [269.8KB] 

Icon for pdf East Kent Homelessness Prevention Strategy 2014-19 [482.92KB] 

Icon for pdf East Kent Homelessness Prevention Strategy Action Plan June 2014 [393.62KB] 

Icon for pdf Severe Weather Emergency Protocol (SWEP) [48.28KB] 

Icon for pdf Tenancy Policy [316.69KB] 

Icon for pdf Tenancy Strategy [260.84KB]

Icon for pdf Housing Revenue Account Business Plan March 2016 [746.63KB]

Icon for pdf Housing Assistance Policy 2018 - 2022 [322.04KB]

Change of Insurer for leasehold properties and shared owners 

From 1 August  2020 leasehold and shared owners properties that we have administered through East Kent Housing now come under a new insurer (Ocaso) the information for about this new insurer can be found in the following documents.

Icon for pdf Folkestone & Hythe Summary Note 2020 [280.4KB]

Icon for pdf Household Building Insurance - General Conditions [448.74KB]

Icon for pdf Ocaso Claims process - Customer Journey [337.59KB]

Icon for pdf Claims Team Structure - Ocaso 2020 [447.49KB]

Updates about the Housing Service

Briefing notes about the Housing Service are issued monthly.

Icon for pdf August Housing Briefing Note [440.82KB]

Icon for pdf July Housing Briefing Note [1.32MB]

Draft Homelessness Prevention Strategy 2020 - 2025 

Our draft Homeless Prevention Strategy 2020 - 2025 is now open for consultation until 5pm on Friday 2 October 2020. View the document and have your say here

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