Your wellbeing is important to us and we want to ensure that you are safe and well. There are many people in our community who don't have anyone to turn to for support, and so we have set up a network of three community hubs to support vulnerable residents during this challenging time.
These hubs, funded by Folkestone & Hythe District Council, are working with voluntary organisations to ensure that community help is delivered to those who need it most.
All three Community Hubs are being supported by Folkestone & Hythe District Council staff and resources.
No one should feel as though they are alone during this challenging time. Folkestone, Hythe & Romney Marsh are pulling together and your community is here to help to:
Assistance is not limited to the above - we will try and assist our vulnerable residents in any way we can.
Anyone who cannot go out (whether self-isolating, immobile or unwell) and who does not have support networks (friends, family, neighbours) to do this for them should contact the community hub in their area.
Please do not contact the community hubs unless you are in genuine need of assistance. These hubs will be the only source of support for many of our residents and if people use them who do not need them, they are diverting help away from those most in need.
Do not visit the community hubs in person. Please phone or email us on the contact details below, or complete the following form if you need help from the community hubs.
Request Community Hub Assistance
Email covid-19@3hsp.co.uk
Call 01303 316186
Open Monday - Friday: 9am - 4pm
Email covid-19@ageukhl.org.uk
Call 01303 269602 (messages can be left outside opening hours)
Open Monday - Friday: 9am - 3.45pm (meals on wheels service is provided at weekends)
Email covid-19@rmdc.org.uk
Call 01797 208590
Open Monday - Friday: 9am - 1pm
General enquiries regarding COVID-19 should be directed to the council, not the Community Hubs so not to overwhelm them with non-urgent calls.
Folkestone & Hythe District Council COVID-19 Helpline, open 9am to 5pm every day
Call 01303 761 116
Email covid-19@folkestone-hythe.gov.uk
If you are fit and well, and would like to help, the community hubs are looking for volunteers during this challenging time, please complete this volunteering form and you will be contacted.
Please make use of the various government websites to keep updated on further advice and guidance: