The Folkestone & Hythe district has been divided into two areas, an East Area (Folkestone and Folkestone Rural) and a West Area (The Marsh, Hythe and Cheriton). The two areas each have a dedicated management team who keep in regular contact with tenants and leaseholders, providing support around managing your tenancy, dealing with repairs and helping with neighbourhood issues.
The teams work to ensure that service requests and complaints are responded to promptly and reports of any issues of safeguarding, harassment or anti-social behaviour are investigated. The area teams will also coordinate the programme of estate inspections.
To report any issues please contact the council using the methods outlined on the Ways to Contact webpage. Or please phone our customer services line on 01303 853000, or email us at housing.service@folkestone-hythe.gov.uk.
Area | Locations Covered | Neighbourhood Management Specialist | Patch | Neighbourhood Housing Officer | Neighbourhood Surveyor |
---|---|---|---|---|---|
West Area | Hythe Sandgate Lympne Saltwood Cheriton St Mary's Bay Dymchurch Marsh Rural and Lydd | Andre Ford- Hamilton | Marsh | Samantha Brewerton Karen Frampton | Sarah Sankey |
Hythe | Nkoli Onyejeli | Jason Waterson | |||
Cheriton | Debbie Helliwell Kelly Flannery | Chris Woodman | |||
East Area | Folkestone Hawkinge Elham Rural and Sellindge rural Lyminge Etchinghill Newington Stelling Minnis | Alex Stock | Folkestone 1 | Vacant | Peter Gardner |
Folkestone 2 | Hayley Kent | Khaya Mlalazi | |||
Folkestone Rural | James Hatton-Browne | Chris Woodman Peter Gardner Khaya Mlalazi |