• Housing Benefit
• Includes:
• Apply for Housing Benefit , 
• Tell us about a change , 
• Cancel your Housing Benefit , 
• Apply for a Discretionary Housing Payment (DHP) , 
• Benefits and budget calculator , 
• How it works , 
• Universal Credit , 
• Housing Benefit appeals , 
• Overpayments , 
• Claim an extended payment period , 
• Housing benefit and council tax for landlords , 
• Report benefit fraud , 
• Benefits calculator , 
• Benefits team , 

• Planning
• Includes:
• Search for and comment on a planning application , 
• Get pre-application advice , 
• Applying for planning permission , 
• Self and custom build , 
• Otterpool Park , 
• Interactive map , 
• Planning policy , 
• Planning enforcement , 
• Trees and hedges , 
• Conservation and heritage , 
• Major projects in the district , 
• Contact us , 

• Housing
• Includes:
• I am homeless or about to lose my home , 
• I want to apply for housing , 
• Sleeping rough in winter , 
• I am a private tenant or landlord or own my home , 
• Property Solutions landlord event , 
• Let your property with Property Solutions , 
• I am a Folkestone and Hythe tenant , 
• Affordable housing , 
• Community led housing , 
• Our Housing Strategy and associated documents , 
• Housing options team , 

• Recycling, waste and bins
• Includes:
• Find your bin collection date , 
• Bins, boxes and bags , 
• Report a missed bin collection , 
• Bulky waste collection , 
• Garden waste , 
• Order new or replacement bins , 
• Assisted bin collection , 
• Recycling centres , 
• Business waste , 
• Recycling and waste team , 

• Council jobs
• Includes:
• Current vacancies , 
• Trainee vacancies , 
• Working for us , 
• Human resources , 

• Parking
• Includes:
• Parking in the district , 
• Permits , 
• Pay or challenge a Penalty Charge Notice , 
• Apply for a parking bay suspension , 
• Abandoned cars , 
• Dropped kerbs and dog bones , 
• Traffic Regulation Orders , 
• Parking services team , 

• Garden Waste

• Building control
• Includes:
• What is building control? , 
• Apply for building regulations approval , 
• Request a site inspection , 
• Exempt detached buildings , 
• Competent person scheme , 
• Approval of domestic electrical work , 
• Re-roofing and building regulations , 
• Energy Performance Certificates (EPCs) , 
• Building regulations for escape windows , 
• Demolitions , 
• Building control team , 

• More homes, more jobs
• Includes:
• Princes Parade , 
• Biggins Wood , 

• Sports and leisure
• Includes:
• East Cliff Sports , 
• Hythe swimming pool , 
• Events , 
• Parks and open spaces , 

• Licensing
• Includes:
• Online licensing register , 
• Have your say about a licence , 
• Taxi licensing , 
• Alcohol and entertainment licences , 
• Street trading licences , 
• Gambling and charities , 
• Animal licences , 
• Other licences and permits , 
• Licensing team , 

• Environmental protection
• Includes:
• Noise nuisance , 
• Bins and your environment , 
• Pest problems , 
• Pollution , 
• Dogs and problem dogs , 
• Gypsies and travellers , 
• Environmental health team , 

• Environmental health
• Includes:
• Food hygiene and food safety , 
• Health and safety at work , 
• Environmental health team , 

• Shepway Lifeline
• Includes:
• Shepway Lifeline alarm service , 
• Footprint GPS tracker , 
• Blue Wristband service , 
• Out of hours service , 
• Lone worker monitoring , 
• About us , 
• Shepway Lifeline team , 
• Lifeline customer survey , 

• Community
• Includes:
• Where you live , 
• Community funding , 
• Free Use Days , 
• Cemeteries, burials, and memorials , 
• Armed Forces in the community , 
• Community safety , 
• Parks and open spaces , 
• Memorial benches , 
• Health and wellbeing , 
• Community development team , 
• Spotlight , 
• Community led housing , 

• Events
• Includes:
• Quick start guide to event planning , 
• FAQs , 
• Event fees and charges , 
• Events team , 

• Your District Today
• Includes:
• Information for advertisers , 

• Get ready for Brexit

• Ways to contact

• Press and media contacts