How we pay your Housing Benefit

Find out more information on how we can pay your Housing Benefit to you.

Council tenants

  • Your Housing Benefit will be paid directly into your rent account
  • The payment is sent at the beginning of each week

Housing association tenants

You can have your rent paid:

Payments are made every four weeks in arrears.

Private tenants

If you don't fall under the Local Housing Allowance (LHA) scheme we can:

  • pay your landlord or landlord's agent directly
  • pay directly into your bank account

If you're claiming under LHA we pay directly into your bank account. It's then your responsibility to pay your landlord. Payments are made every four weeks in arrears.

If you think you'll struggle with the responsibility of paying your landlord you can speak with our benefits team and we can arrange to pay them directly.

Contact us and complete a Icon for pdf direct payment to landlord form [38.99KB].

Find out more about our Icon for pdf LHA safeguard policy [22.67KB].

Sharing information with your landlord

Sharing information with your landlord could help us deal with your claim more quickly and reduce the risk of your falling behind with your rent.

To give us permission you need to complete a Icon for pdf sharing information with your landlord form [183.59KB].

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