We are sorry for the issues some residents are experiencing with their waste collections. Report a missed bin here.

How do I pay?

We give you the opportunity to test and try, and offer you a three week cooling off period before we send you an invoice.

You have the option to pay

  • Direct Debit orders can also be completed by our installers after your initial product demonstration.  You will be invoiced 3 weeks after installation, should you decide to keep the equipment.
  • By cheque. Cheques should be made payable to Folkestone & Hythe District Council. Please do not send cash. Please write your name, address and invoice reference reference number on the back of your cheque and send to Lifeline365, Folkestone & Hythe District Council, Civic Centre, Castle Hill Avenue, Folkestone, CT20 2QY.

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