Council tackles hoarding and bedblocking with innovative schemes

Two innovative schemes have been funded by Folkestone & Hythe District Council, using Government money aimed at helping people stay safe at home.


The council is using some of its Disabled Facilities Grant fund to pay for two specialist caseworkers: one to help residents with hoarding issues, and another to make sure people who have been treated in hospital can return home when they are well. All too often, patients' discharge is delayed because their homes need minor adaptations to help them manage better and stay well.

Both projects are delivered in partnership with Peabody home improvement agency and Cllr David Godfrey, Cabinet Member for Housing, Transport and Special Projects, said they would make a real difference to people's lives.

I'm delighted that we are able to fund these two new services. Hoarding is an issue that is very much in the news and Peabody offer a sympathetic but effective approach to help people tackle it.
We also hear a lot about people being stuck in hospital even after they are well enough to go home, so if our funding can help tackle that and free up beds for other people then it is certainly a good use for the money. Cllr David Godfrey, Cabinet Member for Housing, Transport and Special Projects

Peabody's Home Straight co-ordinator Jayne Langran works with clients to understand the cause of their hoarding and to help them tackle it and change their ways - for good.

Hoarding can have a huge impact on people's lives, from forcing them to sleep in a chair because they can't get to their bedroom, or leaving them at risk of injury because there are no safe pathways through their home.

The service is available to adults living in the Folkestone & Hythe district who are older, have a long-term health condition or who live in homes with issues that affect their physical health.

People can refer themselves, or are referred by professionals such as GPs, housing staff or Social Services. Friends and family can also refer people, as long as they have their consent to do so. For more information, email or call 07975 236210.

Health and housing co-ordinator Nicole Foad-Bailey is based at the William Harvey Hospital and works with patients who are well enough to go home but have housing issues preventing their discharge.

For more information call 0800 028 3172 or email     

Money is also available from the Disabled Facilities Grant scheme to pay for adaptations to people's homes, including wet rooms, ramps, rails and stair lifts. For more information visit

Published on 26 June 2019