Guidelines on what constitutes a 'high hedge' plus information on how to make a complaint
A high hedge should be:
GOV.UK provides comprehensive guidance in the following publications:
Try talking to your neighbour about the problem or writing to them and keeping copies of the letters. You could also arrange mediation to talk it through.
If you've tried to resolve the problem with your neighbour but can't, you can then make a complaint to us by downloading and completing the form below, also providing us evidence that you've tried to settle the dispute with your neighbour.
We might reject your complaint if we think you haven't made enough effort to resolve the problem or your complaint isn't serious or you've made it just to annoy your neighbour.
The current fee is £350, which must be provided with your completed complaint form.
We won't mediate between you and your neighbour, but we'll look at all relevant facts and make a decision.
If we decide your complaint is valid, we'll send a formal notice to your neighbour setting out what they must do and by when.
If they don't carry out the works, they might have to pay a fine of up to £1,000.