Garden waste collection

You may have noticed that your Direct Debit for our Garden Waste Service has been duplicated, and therefore showing duplicate pending transactions.

We have urgently contacted our Direct Debit provider Access, who have identified an error on the BACS file. Access have advised that the file has been submitted and here is no way or reversing this automated process. This means unfortunately that a duplicate payment will be taken from your bank account on Tuesday 2 April.

We have been assured by Access that this duplicate payment will be refunded into your bank account on the same day, Tuesday 2 April. This will be automatic, so there is no need for you to do anything. We apologise for any inconvenience caused.

Please email garden.waste@folkestone-hythe.gov.uk if you have still not been refunded by Thursday 4 April or you believe an incorrect amount has been taken.

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New subscriptions and renewals are now open for 2024/25. The current garden waste service will run from 1 April 2024 to 31 March 2025.

You will need to enter your postcode and select your address. For new customers you will be able to buy a bin and subscribe to this service, for existing customers you can renew your subscription.

Sign up or renew your garden waste subscription

How much it costs

Description Cost
180 litre garden waste bin (brown lid) This fee is for the purchase of a new bin only. You will also need to subscribe to the garden waste scheme for collections to take place £37.20
Garden waste collection - annual charge for subscription £60.00

Benefits

  • Storage and removal of everyday garden waste eg grass cuttings, leaves, and cut flowers
  • Convenient fortnightly collections, usually picked up on the same day as the rest of your recycling it needs to be put in the bin loosely
  • Assisted collections for those who need it

Moving home?

If you move within the district you can take the garden waste bin with you.

To make sure your garden waste collections continue at your new address please contact us to amend your subscription details.

Complete our garden waste change of address form

Dates of garden waste bin collections

You can do a search following these instructions to find out you collection dates

  • enter your postcode (example) CT20 2QY and then to click search
  • select your address.

Your bin collections dates will be shown. 

To make it easier to remember, you can:

  • Apply to receive email alerts 

Find out your garden waste and other bin collection day

For terms & conditions of the garden waste service please click here