Contact your housing team
Social media
To keep up to date with news from F&HDC you can follow us on social media:
- Facebook: FolkestoneandHytheDC
- Twitter: @fstonehythedc
- LinkedIn: Folkestone and Hythe District Council
- Instagram: @folkestonehythedc
- By telephone: Call us on 01303 853300. Lines are open 8.30am to 5pm Monday to Friday except Wednesday when it is 9.30am to 5pm.
- By post: If you would prefer to write to us, please use the address below:
Folkestone & Hythe District Council, Civic Centre,
Castle Hill Avenue,
Folkestone,
Kent
CT20 2QY - Or you can email us: housing.service@folkestone-hythe.gov.uk
In addition to calling and emailing the council you can use our LiveChat service via our website. LiveChat currently offers assistance on the following council services: Council tax & council tax reduction Housing benefit Planning Parking Recycling, waste and environmental services
You can also access a contact us form this is an easier and quicker way to access your council services. You can register on the website and then find all the information relevant to you in one place. You can also access our new service Housing Online via MyAccount (see page 11 for more details)
Need to report a repair
For day-to-day repairs call Mears on 0800 313 4740.
or gas, hot water and central heating repairs call Swale heating on 0800 987 4034.
Email housing.service@folkestone-hythe.gov.uk to book an inspection with your neighbourhood surveyor.