We are sorry for the issues some residents are experiencing with their waste collections. Report a missed bin here.

Report dog fouling

Use our form to report dog fouling that requires removal or to advise our enforcement officers of owners not picking up after their dogs

We want everyone to be able to enjoy open spaces in the district and to walk in our streets without fear of treading in dog waste.

Dog fouling is not only deeply unpleasant, it is dangerous. Whilst rare, contact with dog excrement can cause toxocariasis - a nasty infection that can lead to dizziness, nausea, asthma and even blindness or seizures.

Under the Clean Neighbourhoods and Environment Act 1995 it is your responsibility to clean up after a dog you are walking, whether a bin is available to deposit the waste in or not. You can use a dog or litter bin to dispose of the waste. If there is no bin available in the immediate area, please take it home and dispose of it. It is not acceptable to leave bagged dog waste hanging in a nearby tree, this is an offence.

Anyone who fails to clear up after their dog can be issued with a Fixed Penalty Notice of up to £100. If the case goes to court this could cost the owner or person in charge of the animal up to £1,000. The law states that being unaware a dog has fouled or not having a suitable bag is not a reasonable excuse.

We encourage residents, visitors and those who work in the district to take a zero tolerance approach to irresponsible dog owners who let their pets foul in public areas.

Don't let it happen. Make a note of their details and let us know.

If you know a particular person with a certain breed of dog who visits an area or park at a regular time of day give us the details. We can then assign our enforcement officers to visit at that time.

If dog fouling is accumulating at the address where the dog lives, such that it is causing a nuisance, please see our pages on how we may be able to help.

What you need to do

  • log into your MyAccount (or create an account if you don't already have one) to complete the form. MyAccount is an easier and quicker way to interact with us and is available 24/7. For information about MyAccount visit the find out more page (opens in new window)
  • let us know the location of the mess
  • tell us if the mess is still present and whether you know if it is a regular occurrence in the location
  • (optionally) you can also give us further information if you are able to. For example, a description of the owner and/or the dog, an address of the owner (if known), which area they were in and at what time

If you wish to report it anonymously select the 'Report anonymously' option on the MyAccount log in page

What happens next

Once the report is received it will be passed to the relevant team/s to be actioned upon as appropriate.

To report dog fouling for removal or to advise our enforcement officers of owners not picking up after their dogs please use the following form

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