Folkestone & Hythe District Council

Help shape the future of council services!

We want to make it easier for you to access council services—whether online, by phone, or in person. Your feedback is invaluable in helping us improve how we serve our community. Tell us about your experiences and share your ideas by taking part in our short survey. Together, we can make accessing council services simpler, faster, and more convenient for everyone. Have your say today!

Customer Access Strategy
Pay a bill or fineTakes you to our page where you can make a payment
Report itTakes you to our page where you can report an issue
Council jobsTakes you to our page to view council vacancies

Benefits and support

Bins, waste and recycling

Building control

Business information

Community

Council tax

Council tenants and leaseholder service

Democracy - Councillors and meetings

Elections

Environmental health

Environmental protection

Housing and homelessness

Licensing

Organising an event

Parking

Planning

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News

An image of beach management taking place along the coast

17 Apr 2025

Spring beach management work begins

Bi-annual coastal protection which helps shield more than 3,000 homes and businesses from flooding starts next week.

A computer-generated image of what Bouverie Square will look like when work is completed.

16 Apr 2025

Play area in Folkestone's green heart

A play area is set to form part of Folkestone town centre’s new ‘green heart’ – and residents now have the chance to input on preferred equipment.

Volunteers celebrated in the individual category with Deputy Lieutenant of Kent, Mrs Susie Warran-Smith

10 Apr 2025

Awards for our volunteering heroes

Community heroes who dedicate their time and skills to volunteering are to be celebrated in an awards scheme.

Sign advising that an area is part of a Folkestone Public Spaces Protection Order

9 Apr 2025

Consultation on anti-social behaviour measures

Residents are being urged to share their views about how anti-social behaviour is tackled in the Folkestone & Hythe district.

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