Report a missed bin

Use our online form to report a missed bin collection

Anything marked with an* is mandatory.
A record is kept of all bins not on the kerbside at the time of collection.

Please do not report a missed bin if it was not on the kerbside at the time of collection

If you are unsure of your collection day, you can find this out by using the My Area link below.

'My Area'

Please note: bins which do not meet the below requirements will not be collected.

- The bin was placed out for collection by 7am on the correct day.
- I am reporting it as missed within 24 hours of my specified collection day.
- The bin contains the correct items or material for disposal/recycling.
- Other collections have taken place in the area.

I declare that the above requirements have been met*

Your Details

Title*

First name(s)*

Surname or family name*

Label

Address lookup

Postcode

Address

Selected address

Selected address

Address details

House name or number*

Street name*

Address line 3

Address line 4

Address line 5

Town*

County

Postcode*

Please provide either a phone number or email address in case we need to contact you.

Phone number

Email address

Missed bin details

What is your normal collection day?*

Do you receive an assisted collection?*

Yes

No

Which bin/s have been missed?*

Household waste (green lidded bin or purple sacks)

Recycling (purple lidded bin or purple box)

Recycling (black box)

Garden waste (brown lidded bin)

Kerbside caddy (small green caddy)

Any other comments (this field is limited to 400 characters)

Form fields to check for robots

What's your name

Are you a robot

Are you sure?

Share this page

Print