If you have questions after receiving your annual council tax bill - click here for a guide to where you can find more information.

Policy documents

A list of our principle documents and policies


Anti-Fraud and CorruptionIcon for pdf Anti Fraud and Corruption Framework 2017 [460.94KB]
Cemetery RegulationsIcon for pdf View [319.53KB]
Code of Corporate GovernanceIcon for pdf View [359.46KB]
Corporate Plan 2017-20Icon for pdf View [518.41KB]
Corporate Plan Delivery DocumentIcon for pdf View [239.99KB]
Customer Feedback and Complaints PolicyIcon for pdf Customer Feedback & Complaints Policy [425.92KB]
Cycling PlanIcon for pdf Shepway Cycling Plan 2011 [1.79MB]
Dealing With Unreasonably Persistent Complainants and Unreasonable Complainant BehaviourIcon for pdf View [32.92KB]
Donated Memorial Benches PolicyIcon for pdf View [770.01KB]
Economic Development StrategyIcon for pdf View [2.28MB]
Enforcement Policy 2016Icon for pdf View [160.05KB]
Equality and Diversity PolicyIcon for pdf View [237.65KB]
Filming and Photography PolicyIcon for pdf View [936.04KB]
Flooding and Coastal Erosion Risk Management Policy StatementIcon for pdf View [102.1KB]
Home Energy Conservation ActIcon for pdf View [329.27KB]
Homelessness Prevention StrategyIcon for pdf View [482.92KB]
Housing Allocation PolicyIcon for pdf View [768.79KB]
Housing Assistance PolicyIcon for pdf View [322.04KB]
Housing Benefit, Council Tax, and Non-domestic Rate Anti-fraud PolicyIcon for pdf View [61.99KB]
Housing Revenue Account Business PlanIcon for pdf View [1.33MB]
Housing StrategyIcon for pdf View [2.83MB]
Licensing Enforcement ProtocolIcon for pdf View [458.65KB]
Licensing Policy StatementIcon for pdf View [505.75KB]
Policies C
Metal Detecting PolicyIcon for pdf View [135.4KB]
Policies C
Partnership PolicyIcon for pdf View [119.31KB]
Draft Pay Policy Statement 2020-21Icon for word View [31.85KB]
Playing Pitch StrategyIcon for pdf View [14.8MB]
Publication SchemeView
Recruitment and Selection PolicyIcon for pdf View [559.56KB]
Regulation of Investigatory Powers Act (RIPA) Policy and ProceduresIcon for pdf RIPA Policy 2020 [999.03KB]
Icon for pdf Non-RIPA Policy 2020 [274.17KB]
Risk Management PolicyIcon for pdf View [415.59KB]
Sandbag PolicyIcon for pdf View [94.08KB]
Severe Weather Emergency Protocol (SWEP)Icon for pdf View [71.05KB]
Street Naming and Numbering PolicyIcon for pdf View [472.48KB]
Policies C
Tenancy PolicyIcon for pdf View [536.08KB]
Tenancy StrategyIcon for pdf View [260.84KB]
Policies C
Whistleblowing PolicyIcon for pdf View [277.57KB]

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